Processing Time
- All orders are processed within 2–5 business days.
- Orders are not shipped or delivered on weekends or public holidays.
- During high-demand periods, processing times may be slightly longer. If there is any significant delay, our support team will contact you promptly.
Shipping Time
- Once your order has been processed and dispatched, the estimated delivery time is 8–18 business days, depending on the destination country.
- Please note that delivery times are estimates and may vary due to external factors such as customs procedures, local carriers, or unforeseen delays.
Worldwide Shipping
- We offer worldwide shipping to most countries.
- If, for any reason, we are unable to ship to your location, you will be notified and fully assisted by our support team.
Customs, Duties & Taxes
- Customs duties, import taxes, or additional fees may be applied by the destination country.
- These charges are the responsibility of the customer and are not covered by Futgy.
- We recommend checking your local customs regulations for more information before placing an order.
Order Issues & Support
- If you experience any issue with your shipment, such as delays or delivery problems, please contact our support team.
- We are very flexible and committed to resolving all shipping-related matters within 24 hours. Your satisfaction is our priority.
